PROCESSO DE PROJETO CROSS-DEVICE FOCADO NA QUALIDADE DA EXPERIÊNCIA DO USUÁRIO
CROSS-DEVICE DESIGN PROCESS FOCUSED ON USER EXPERIENCE QUALITY.
PROCESO DE PROYECTO MULTIDISPOSITIVO ENFOCADO EN LA CALIDAD DEL PRODUCTO EXPERIENCIA DE USUARIO
Genilda Oliveira de Araujo, Lizandra Garcia Lupi Vergara
Resumo
A popularização de desktops, notebooks, tablets, smartphones e wearables tornou cotidiano o uso conjunto de múltiplos dispositivos computacionais. Apesar disso, casos de uso cross-device são raramente suportados pelos softwares e os usuários comumente precisam agir como ponte para conectar os dispositivos. Considerando este contexto, o presente artigo visa identificar as principais especificidades que precisam fazer parte do processo de análise e de tomada de decisão durante o projeto cross-device, de modo a garantir sua ergonomia e a qualidade da experiência do usuário. Para isso, foi realizada uma revisão sistemática de literatura. Como resultado, é sintetizado um modelo que descreve um processo para o projeto cross-device baseado na análise da atividade e identifica os principais aspectos envolvidos na avaliação de qualidade do sistema.
Palavras-chave
Abstract
The combined use of devices has become commonplace with the popularization of desktops, notebooks, tablets, smartphones and wearables. Despite this, cross-device use cases are rarely supported by software and users often need to act as a bridge to connect devices. Considering this context, the present paper aims to identify the specific aspects that need to be part of analysis and decision making in cross-device projects in order to guarantee their ergonomics and the quality of user experience. For this purpose, a systematic literature review was carried out. As a result, a descriptive model of the cross-device design process was synthesized. This model is based on activity analysis and presents the main aspects involved in the quality assessment of the system.
Translated version DOI: https://doi.org/10.4322/rea.v13i2.41.en
Keywords
Resumen
La popularización de las computadoras de escritorio , portátiles , tabletas , teléfonos inteligentes y dispositivos portátiles ha hecho que el día a día uso conjunto de múltiples dispositivos informáticos. A pesar de esto, los casos de uso cruzado dispositivo son rara vez apoyado por el software Es los usuarios comúnmente necesitan tomar medidas como puente para conectar dispositivos. Considerando este contexto, este artículo tiene como objetivo identificar las principales especificidades que deben ser parte del análisis y toma de decisiones durante el proyecto cross-device , con el fin de garantizar su ergonomía y calidad de experiencia del usuario. Para eso, él era llevado a cabo una revisión sistemático literatura. Como resultado se sintetiza un modelo que describe un proceso para el proyecto. cross-device basado en el análisis de la actividad e identifica los principales aspectos implicados en evaluación en calidad del sistema.
DOI de la versión traducida: https://doi.org/10.4322/rea.v13i2.41.es
Palabras clave
Referencias
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